top of page
.png)
Privacy Policy
INFORMATION AND CONSENT ON PERSONAL DATA
Dear Customers and Members,
As COVO LABS (“COVO LABS”), our practices regarding the processing of your personal data, the purposes for which your data is collected, how it is used, how this information can be changed, the existing rights under the Personal Data Protection Law, and the situations in which you may want to contact us are detailed below. Our information regarding this is as follows:
PROTECTION OF PERSONAL DATA
Pursuant to KVKK No. 6698, any information that serves to make a real person's identity specific or identifiable is within the scope of personal data. Your personal data at our Company will be recorded in our systems, stored, preserved, stored for legal or financial requirements, by our Company, as the Data Controller, in accordance with the reasons, purposes, and methods explained below. This is done in compliance with the information storage, reporting, and disclosure obligations stipulated by the relevant legal regulations and legal authorities. It will be classified, updated, disclosed/transferred to third parties, classified, and processed in the ways listed in the KVKK, in cases permitted by the legislation and within the legal limits. We kindly request you to be informed about the following legal issues.
SUPPLY, PROCESSING, AND LEGAL JUSTIFICATION OF PERSONAL DATA
As COVO LABS, in cases such as e-bulletin, SMS, and https://www.covolabs.com announcing our services and campaigns to you, our customers and members, you subscribe to our site, purchase a product from the site, cancel the product you have purchased, or request a return/change:
To provide better service, to offer you various advantages, and to send all kinds of communication messages for sales, marketing, and similar purposes;
To arrange all records and documents for the purpose of processing in electronic or paper environments:
-
Law on Protection of Personal Data No. 6698 and related secondary legislation,
-
Arrangement of Broadcasts on the Internet No. 5651,
-
Law on Combating Crimes Committed Through These Publications and related secondary legislation,
-
Law No. 6563 on the Regulation of Electronic Commerce and related secondary legislation
In order to fulfill our legal obligations arising from the legislation, especially the Turkish Penal Code No. 5237, your personal data (name, surname, date of birth, mobile phone number, e-mail address, address, your consent to be shared via social media channels, shopping information, shopping point and time, payment amount, and product information) is processed. When you make any shopping/product order transaction through COVO LABS, some of your personal data is processed in accordance with the "distance sales contract" that must be established between us and the relevant person. This personal data is limited to your name, surname, phone number, e-mail address, and address information for the delivery of your product.
Apart from your specified personal data, to analyze the visitor movements and preferences of aggregated statistical and anonymous demographic information that do not constitute personal data—such as the frequency of visits to the https://www.covolabs.com site, the times of entering the site and the ordering times, the pages visited, and the statistics of the products ordered—are collected and used to understand customer behavior better. Your personal data mentioned above may also be used to make the site easier for you to use and to customize it according to your preferences and interests.
PERSONAL DATA COLLECTION METHOD
Your personal data may be collected verbally, in writing, or electronically through channels such as our corporate website, our cooperation partners, online transactions, and call centers. It may also be obtained directly from you, our customer, or other official institutions, or indirectly from its direct subsidiaries or controlling shareholders, or real or legal third parties providing services.
SECURITY OF PERSONAL DATA AND SHARING WITH THIRD PARTIES
In the event that you share with us the information submitted by you within the scope of Information Regarding Personal Data with COVO LABS, all your personal data transmitted to us within this scope will be recorded in the database of COVO LABS in compliance with KVKK No. 6698. In line with the care required by a prudent trader, this information will be kept confidential. This information you have given to us will not be shared with third parties except for the purposes outlined above.
To protect the data systems hosting your personal data against unauthorized access and illegal data processing, COVO LABS servers are located behind a firewall, encrypted with SSL/TLS technology. Access to databases, except for authorized persons, is under the control of IT management. Access to personal data within the Digital Marketing department is limited to a username and password.
COVO LABS, based on your express consent and limited to the above-mentioned purposes, may share data with its subsidiaries and affiliates, third parties in the country and/or abroad with which it has a contractual relationship, and public institutions or organizations that are authorized to request such data.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
By contacting us at hello@covolabs.com regarding your personal data that you have shared with us, KVKK No. 6698 m. stated in 11, you may exercise your rights to:
-
Learn whether your personal data is being processed.
-
Request information about your personal data if it has been processed.
-
Learn the purpose of processing your personal data and whether it is used in accordance with the purpose.
-
Know the third parties to whom your personal data is transferred, at home or abroad.
-
Request correction of your personal data if it is incomplete or incorrectly processed.
-
Request the deletion or destruction of your personal data when the reasons for its processing no longer exist.
-
Request notification of third parties to whom your personal data has been transferred, in case of correction, deletion, or destruction.
-
Object to the emergence of a result against you by analyzing your processed data exclusively through automated systems.
-
Request compensation for damages if you suffer due to unlawful processing of your personal data.
KEEPING YOUR PERSONAL DATA CORRECT AND UP-TO-DATE
Keeping the data you share with us accurate and up-to-date is important. You can make changes or updates to your personal data by contacting us at https://www.covolabs.com.
CHANGES TO THE INFORMATION LETTER REGARDING YOUR PERSONAL DATA
COVO LABS reserves the right to make changes to this information and consent letter regarding your personal data. These changes will become effective immediately with the addition of the new version to the
bottom of page